Often overlooked, process improvement is central to progress

How does process innovation occur?

Takeaway

Michael Filler and Matthew Realff propose that all processes come from 8 different types of steps. By understanding what steps are available, you can rearrange them to get process improvement. Process improvement is underrated because of its intangible nature.

Process vs product

If you were asked to compare the object on the left vs the object on …

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